PRODUCT CARE & REPAIR

Below are some tips on how to best store and use your ENNUI Atelier, or any other, jewellery.

When you're not wearing your jewellery the best way to keep your jewellery in good condition is to put them in a safe and dry place, such as a closet or drawer. We recommend you try and avoid keeping your jewellery in areas with high moisture, (such as the bathroom) as the moisture will make the sterling silver pieces rapidly tarnish.

Jewellery boxes are a great place to keep your jewelry, but please bear in mind that by doing so does not protect the sterling silver pieces from tarnishing and oxidation as it is the natural behaviors of the material.

Try to avoid direct contact of the jewellery with water and chemical products e.g. soap, perfume, lotions as these can also damage the finish and appearance of the jewellery.

Try not to wear jewellery in swimming pools, jacuzzis, saunas/steam rooms or while bathing or showering. Chlorine, detergents, oils, moisturizers & perfumes can all cause tarnishing and damage to jewellery and its finish.

It can also be a good idea to remove jewelry when doing household tasks in order to avoid impact with hard surfaces as much as possible.

The best way to maintain the finish of your jewellery is to gently wipe your jewelry clean with a soft cloth after use to remove chemicals (e.g. oils, makeup, perfumes, dirt) which may have transferred on the jewelry during use.

Another good thing is to remember is to try and treat your jewellery like any other wardrobe item. Just as clothes and shoes must be maintained, (washed, cleaned, repaired) the same is true for jewellery. Please maintain the surfaces of the jewellery regularly as mentioned, check movable components such as locks and clasps for firmness and of course try to avoid to pull at delicate details of the jewellery such as chains and tips. The gold plating can benefit from a new gold layer after significant fading.

What if the jewellery breaks?

Although all ENNUI Atelier jewellery is quality checked and developed to be robust and worn regularly, occasionally break can occur. If the break is the result of a production fault, please take it back with a receipt to the place of purchase.

If the break is of wear and tear, please take it as soon as possible to your nearest local jeweler for repair. Do not worry - everything can get fixed!

Should you have any questions about repairs or wear and tear, please don't hesitate to get in touch with us!

Drop us an email at hello@ennuiatelier.com