To keep your ENNUI Atelier jewellery in pristine condition, store it in a dry, safe space such as a jewellery box, drawer, or closet. Avoid humid environments like bathrooms, as moisture can tarnish metals and affect stones. After wearing your jewellery, gently wipe it with a soft, non-abrasive cloth to remove oils, sweat, and dirt, helping maintain its finish and shine. We also recommend checking that all screws, locks, and clasps are tightened and that pieces are securely fastened when putting them on.

For regular cleaning, use mild soap with lukewarm water, rinse thoroughly, and dry with a soft cloth. For a deeper clean or intricate designs, consider using a professional jewellery cleaner or book an Earspa treatment.

While ENNUI Atelier’s jewellery is crafted from high-quality, durable materials, wear and tear can still occur. If you notice any looseness or damage, take your piece to a professional jeweller for inspection and repairs.

If a break is due to a production fault, please return the item with a receipt to the place of purchase for assessment and possible repair or replacement. For damage from regular use, consult a trusted local jeweller.

Please note that lost items cannot be replaced by ENNUI Atelier. For added peace of mind, consider insuring valuable pieces.

By following these care tips, your ENNUI Atelier pieces will continue to shine and tell your story for years to come. For additional advice or support, feel free to contact our customer service team.