Hygiene First:
Wash your hands - Always wash your hands thoroughly before touching or cleaning your piercing to prevent introducing bacteria to the site.

Clean daily: Use sterile saline solution to gently rinse your piercing. Avoid alcohol, hydrogen peroxide, or harsh soaps, as they can irritate and dry out the skin.
- Spray or soak saline solution directly to the piercing. For difficult-to-reach areas, soak a sterile gauze in the solution and hold it against the piercing for a few minutes.
- Avoid twisting the jewellery, it can irritate the tissue and slow healing.
- Pat the area dry with disposable gauze or lint-free paper towels. Avoid cloth towels, as they can harbor bacteria and snag on your jewelry.

General Tips:
- Hands Off: Minimize handling or fiddling with your jewelry during healing.
- Avoid Contamination: Keep your piercing away from dirty surfaces, cosmetics, and harsh chemicals like hair products and swimming pool water.
- Sleeping Safely: Use a clean pillowcase and avoid putting pressure on your new piercing.

Normal Healing Signs:
It’s common to experience mild swelling, redness, or tenderness in the first weeks. A small amount of clear or pale yellow fluid may also be present—this is part of the healing process.

When to Contact Us:
If you notice the following, please reach out to ENNUI Atelier immediately for assistance.

- Persistent redness, heat, or swelling beyond a few days.
- Excessive pain, throbbing, or a sensation of tightness.
- Discharge with an unpleasant odour.
- Jewelry feels embedded or difficult to move freely.

Lobe Piercing: 6–8 weeks
 - The soft tissue of the earlobe heals relatively quickly. Keep jewelry in and avoid pressure on the piercing (e.g., sleeping on it).

Helix Piercing (Upper Ear Cartilage): 6–12 months
 - Cartilage heals slower than soft tissue due to lower blood supply. Swelling may persist in the first few weeks, and bumps may appear if irritated.

Forward Helix: 6–12 months - 
Healing requires consistent aftercare and avoiding trauma, such as catching the jewelry on hair or clothing.

Tragus Piercing: 6–12 months
 - This piercing, located near the ear canal, can be prone to irritation from headphones or earbuds. Avoid prolonged contact with these items.

Conch Piercing: 6–12 months - 
Inner cartilage piercings like the conch take time to heal. Avoid pressure and follow cleaning protocols carefully.

Daith Piercing: 6–12 months
 - Positioned inside the ear cartilage, this piercing needs extra care to avoid irritation. Be gentle when cleaning to ensure proper healing.

Rook Piercing: 6–12 months - 
Located in the cartilage fold above the daith, the rook requires patience and a snug-fitting piece of jewelry to avoid irritation.



For questions, reach out to our team or visit our studio at NK, Lower Ground Floor.

We offer unlimited complimentary check-ups and downsizing within 3–6 weeks of your procedure. This ensures your piercing heals properly and minimizes the risk of complications.

Clients are encouraged to contact the studio immediately if they experience irritation, swelling, or other concerns.

Please Note: If you decline scheduled aftercare appointments or choose to seek aftercare advice from another studio first, we may not be able to assist with troubleshooting or provide follow-up services. Our policies are in place to ensure the highest quality of care and to maintain consistency with the products and techniques used during your initial piercing.

General Policies

1. Appointment Scheduling:
2. Age Requirements:
3. Documentation:
4. Health and Safety:

Studio Etiquette

• Respectful behavior toward staff and other clients is mandatory.
• Follow the instructions of the piercer during the procedure.
• Pets, food, and drinks are not allowed in the piercing area.

Jewelry Policies

• Only high-quality, internally-threaded, or threadless jewelry is used.
• Outside jewelry is not permitted for initial piercings to ensure sterility and quality.

Cancellation and Refunds

• Deposits are non-refundable but may be transferred to rescheduled appointments if changes are made at least 24 hours in advance.
• Refunds are not provided for completed services, but troubleshooting assistance is available.

Post-Piercing Assistance

• Free check-ups and downsizing are offered within 3–6 weeks of the procedure.
• Clients are encouraged to contact the studio immediately for signs of complications (e.g., redness, swelling, or irritation).

Hygiene and Safety Compliance

• The studio complies with all local health regulations.
• Equipment is single-use or sterilized in an autoclave, and all staff are certified in bloodborne pathogen training.